Bonjour. Mabuhay.
May Contact Center ng Bayan (CCB) na ginawa ang ating pamahalaan kung saan pwede tayong magsumbong ng reklamo natin sa serbisyo lalo na kung connected ito sa Anti-Red Tape Law or RA 9485 of 2007.
Below are some details regarding the CCB.
The Contact Center ng Bayan (CCB) is conceived to be the Philippine Government’s main helpdesk where citizens, civil society organizations, and other entities can voice their complaints and concerns with government agencies and gain access to information.
The CCB is a voice-based contact service that will operate Monday to Friday from 8:00am to 5:00pm. Additional contact channels, such as email and SMS Text will be implemented in the near future.
The CCB will have a special 1-6565 hotline number accessible to PLDT and Digitel Landlines nationwide. Callers will be charged P5.00 per call plus VAT. Callers will also have access to recorded Information-on-Demand from participating government agencies. The system will have a transfer feature that can route calls to a live agent if necessary. These agents will also have call transfer capability that will allow calls to be routed to specialist agents at the Civil Service Commission, the National Computer Center, the Bureau of Internal Revenue, PhilHealth, the Department of Health, and the Department of Trade and Industry.
The CCB will also have the website www.contactcenterngbayan.gov.ph that will support the main operations of the CCB by providing static information about the CCB member government agencies. The information will be updated on a regular basis to ensure that information is always current.
It is also able to provide information about government agency policies and procedures initially focused on the Civil Service Commission, the National Computer Center, the Bureau of Internal Revenue, PhilHealth, the Department of Health, and the Department of Trade and Industry, who are all part of the CCB.
Tawag na kung may concern ka 🙂
MasterCitizen's Blog 
Concern ko lang po ung passport ko pong hinold po ng Bureau of Immigration at kinuha at pinasa po sa DOJ-IACAT almost mag 2 months na pong nasa kanila ung passport ko at malaki na po nagagastos ko sa kakafollow up po ng passport ko..wala pong nangyayari sa paghihintay ko..Sana po matulungan nyo po ako dahil napapagod na po ako sa kakafollow up ko dahil walang magandang resultang nangyayari.
Bakit ka na hold at ano daw ang kailangan mong gawin para makuha ito sa kanila?
tanong ko lang po kun paano ang susunod na process sa NSO missing entry sa gender,ang sabi ipaayos kung saan ako naregisterd sa ngyun na ayos na with supplemental affidavit next process po nito kailangn ko bang kumuha ulit ng NSO na bago at magkano na po kaya ang bayad.slamat master
Hi Bert,
Kapag naayos na entry na pina-correct mo, ang LCR ay magi-issue ng finality report. Kapag may copy ka na ng finality report, pwede ka nang mag request ng First Corrected copy ng iyong Birth Certificate sa NSO East Avenue or any NSO branch.
gusto ko po sana malaman status ng gsis retirement ko at ung compalint kio sa DENR FOR BACKIPAY. THANK YOU AND MORE POWER!
Hotline Number ng GSIS is :
Globe = 1800 88474747
Smart = 1800 108474747
Landline = 02 8474747
Gusto ko po magpagawa ng passport eh mali po yung middle initial ko..anu po ba dapat gawin?
Kung ano kasi ang naka detail sa NSO certificate mo yun ang susundin ni DFA. Ipa correct mo muna yung NSO B.C mo sa munisipyo kung saan ka naka register.
may tnong lang ako ganito po un wat if naka register kana sa dfa tapos 8 months pa lang passport mo hindi pa nag expire gusto ulit mag apply by using another name may tendency po bang makasuhan ka?
Talagang kakasuhan ka nila kasi assuming yun.
Gus2 ko pong kumuha ng passport kaso po ung birthdate ko po sa voters registration mali po.paano po ba mapapalitan un,,?thnks po..
papaayos mo sa comelec office yan kasi hindi pwede na iba yan sa NSO bc mo
pkiimbistigahan lng po sna ung hospital s sto.nino,plaridel,bulacan, n mary the queen hospital,kc mdalas cla mgutos ng tao n pumunta s pcso para humingi ng tulong para s hosptalization,gnagawan nla medical abstrac kht d naman totoo ngkasakit o naconfine
text po ninyo sa CCB 09088816565 or tawag sa 1-6565 para magkaroon ng record. kahit anonymous tip
follow up lang po what happened sa passport application ko. schedule po ng releasing is last sept. 12 pa. pero hanggang ngayon wala pa din dumarating. express service pa ang binayaran ko sa dfa. 1200 sabi ng lbc wala pa din ang passport ko. gusto ko lang po malaman kung ano talaga ang status ng passport ko. maraming salamat po.
Dapat puntahan mo na yan sa DFA. Matagal na mashado yan
Thank for the good news master