Tag Archive: PSA Correction


Feb 22

PhilHealth membership is not limited to regularly-employed Filipinos.  In fact, unemployed and self-employed individuals are strongly encouraged to faithfully make monthly contributions to secure their PhilHealth claims in times of emergencies.  Problem is, when a member fails to make a contribution for a month or two, they immediately think that they are no longer qualified to claim from PhilHealth.  Others opt to completely neglect paying their contributions because they think that missing one payment already means that all their other payments have been written off already.

To help everyone understand how the PhilHealth appropriates a member’s contribution, we are sharing the following checklists lifted from PhilHealth’s Facebook page.  These will help you determine if you are eligible for PhilHealth benefits in spite of irregular payments of your monthly contributions.

These checklists follow the 3/6 rule where the required number of monthly premium contributions is at least three (3) months within the immediate six (6) months (or 3/6!) prior to the first day of availment or hospital confinement.  The six-month period is inclusive of the confinement month.

a. If the admission date is: FEBRUARY 21, 2018 and the member’s contributions are as follows:

1

THE MEMBER IS ELIGIBLE.

b. If the admission date is: FEBRUARY 21, 2018 and the member’s contributions are as follows:

2

THE MEMBER IS NOT ELIGIBLE because the member only paid contributions for 2 months.

c. If the admission date is: FEBRUARY 21, 2018 and the member’s contributions are as follows:

3

THE MEMBER IS ELIGIBLE because he completed 3 months’ contributions within the immediate 6 months prior to confinement.

d. If the admission date is: FEBRUARY 21, 2018 and the member’s contributions are as follows:

4

THE MEMBER IS ELIGIBLE because he completed 3 months’ contributions within the immediate 6 months prior to confinement.

e. If the admission date is: FEBRUARY 21, 2018 and the member’s contributions are as follows:

5

THE MEMBER IS ELIGIBLE because he completed 3 months’ contributions within the immediate 6 months prior to confinement, EVEN IF THESE ARE NOT CONSECUTIVE MONTHS.

f. If the admission date is: FEBRUARY 21, 2018 and the member’s contributions are as follows:

5

THE MEMBER IS ELIGIBLE because he completed 3 months’ contributions within the immediate 6 months prior to confinement, EVEN IF THESE ARE NOT CONSECUTIVE MONTHS.

Nonetheless, PhilHealth still maintains that all members must remit their contributions faithfully and consistently.  This is the only way you can be assured of your eligibility to claim from PhilHealth.

Source: https://www.facebook.com/PhilHealth/

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Feb 20 (1)

Mang Roy was a famous farmer in their barrio.  His success story, from being a humble tenant who plants and harvests for landlords, to being one of the wealthiest landowners and supplier of root crops, fruits, and vegetables in their province, is well-known in their barangay.  When he retired from farming at the age of 62, he has successfully established his family’s properties and remained to be the largest supplier of milled rice in their region.

Sadly though, Mang Roy passed away shortly after handing over the operations of their farms to his eldest daughter. After his death, his family decided to subdivide part of Mang Roy’s farmland, the areas that he set apart for his children’s inheritance.

Through the help of a lawyer, the documents needed to transfer the land’s titles to Mang Roy’s children were filed at the Registry of Deeds.  Everything went smoothly until the ROD required the children to submit a copy of Mang Roy’s birth certificate.

His wife requested for a copy at the Philippine Statistics Authority although, at the back of her mind, she knows that she has never seen a copy of her husband’s birth certificate.  She recalls him saying once that he doesn’t have a birth certificate.

True enough, their request returned void; they were instead handed a negative certificate – meaning, Mang Roy’s birth is not registered.  When they inquired how they can get a copy of Mang Roy’s birth certificate, they were advised to apply for a late registration of birth at the LCR in Mang Roy’s birthplace.

Late registration of birth happens when a child remains unregistered at the Local Civil Registry of his birthplace for more than 30 days after his birth.  For various reasons, parents fail to report their child’s birth to the municipal hall and as a result, these children grow up without a record of their birth.  Not having a birth certificate is not a complicated matter since all you have to do is submit the person’s information for proper registration.  It becomes complicated when the person you wish to register is already dead.

Although the requirements for late registration are pretty simple (an original copy of your Baptismal Certificate and a Certified True Copy of the person’s Marriage Certificate), these may prove to be inutile since the person who needs to be registered is already dead.  However, without Mang Roy’s birth certificate, his children may not be granted their inheritance.

Their family lawyer advised them to execute a Joint Affidavit of Two Disinterested Persons – an attestation from two individuals who are not related to Mang Roy’s family but are fully aware of Mang Roy’s identity and roots.  This affidavit shall support the details of Mang Roy’s birth date and birthplace.  This, together with the negative certificate given by the PSA, shall then be submitted to the Registry of Deeds to fulfill the requirement for Mang Roy’s birth certificate.

Mang Roy’s children sought the kind help of their former landlords and the tenants of their farmlands.  All these people knew their father from as far back as when he was starting as a humble farmer and are all qualified to execute the needed affidavit.  As soon as the documents were notarized, Mang Roy’s children trooped to the ROD, submitted the documents, and explained to the clerk that their father’s birth was never registered and he did not have a birth certificate all his life.

Fortunately, the RDO accepted the documents and released the land titles of each of Mang Roy’s children.

It is important for all Filipinos to be duly registered at the LCR of their birthplaces and to have a copy of his birth certificate all the time.  If your parents still do not have birth certificates, find time to register them at their birthplaces so they would be properly accounted for by the PSA.  Every member of your household must have a copy of their PSA birth certificate, printed on the PSA’s Security Paper.

Reference: www.psa.gov.ph

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Feb 14

Sofie has always known that her mother’s name is Emelita.  That is the name written on all her mother’s IDs and on the birth certificates of Sofie and her siblings.  However, when Aling Emelita requested for a copy of her PSA birth certificate, they were shocked to see that her name is actually not Emelita but Maria Rosario!  All other information on her birth certificate is correct, her birth date, birthplace, and the names of her parents.  Everything, except her name.

They discovered this in the early ‘90s when Aling Emelita was preparing to work abroad.  Since she was in a hurry to get a passport, she resolved to use her Maria Rosario birth certificate and was granted a passport as Maria Rosario.

When Sofie graduated from high school with flying colors, her parents gifted her and her siblings a trip to Tokyo Disneyland.  Sofie and her three siblings, all minors, trooped to the DFA to get their passports.  But they were all horribly disappointed when their applications were put on hold because of the inconsistency in their mother’s name as written on their birth certificates and the name that appears on their mother’s birth certificate.  On their birth certificates, their mother is Emelita.  But on Aling Emelita’s, her name is Maria Rosario.

How does one correct their parent’s name as it appears on their birth certificate?

While it is clear that Aling Emelita has chosen to simply adopt her name as written on her birth certificate (Maria Rosario), she failed to work on correcting the details on her children’s birth certificates, where her name is still written as Emelita. 

Sofie and her siblings need to have their birth certificates corrected to reflect their mother’s name as Maria Rosario.  Here’s what they need to do:

  1. They need to go to the Local Civil Registry of their birthplace and request for correction of their mother’s name as it appears on their birth certificates.
  2. They must bring a copy of Aling Emelita’s PSA birth certificate where her name is written as Maria Rosario.  Any other government-issued ID of Aling Emelita (as Maria Rosario) will likewise help in further solidifying their petition.
  3. Fees vary according to municipality and payments must be made only with the city or municipal hall’s cashier.  All payments must be issued with a government receipt.  Be wary of fixers.
  4. When the petition is successfully filed by the LCR, Sofie and her siblings will be given a copy of the Finality and Endorsement pertaining to the correction they requested.
  5. After three to six months, they can begin following up with the PSA for the corrected copies of their birth certificates.  When making a follow-up, bring the Finality and Endorsement documents from the LCR.
  6. The first corrected copies of their birth certificates must be claimed at the PSA head office in Sta. Mesa, building 2.  All other succeeding copies may be requested online at www.psahelpline.ph.

If you have similar concerns about your birth certificate, send us your questions and we will do our best to find the best answer for you.

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Reference: www.psa.gov.ph

 

Feb 08-b

On February 16, 2018, Friday, we will be celebrating the start of the Year of the Earth Dog!  If you’re a follower of our blog, you must have already checked your animal sign’s luck predictions for 2018.  Yes, some of us are going to have a great year if we play our cards right, while others will have to work doubly hard to guard their wealth, health, and relationships.

While we do not have control over our stars, a Fengh Shui expert said that there are actual, practical things we can do before, during, and after the Chinese New Year to encourage good luck for 2018.  So if your animal sign is not  an ally of the Earth Dog, pay close attention to these tips!

  1. Clean your home.

This is something you should do every day but maybe, be more conscientious of the nooks and crannies in your home to make sure that even the farthest corners and highest of shelves are spic and span.  It would not hurt to clear out your gutters, weed the garden and trim the bushes too while you’re at it.  Yes dear, general cleaning, in and out of your home as if you are expecting a VIP to visit soon.

  1. Throw out broken gadgets and give away old clothes.

Collect all broken appliances, toys, and gadgets and throw them all out.  Admit it, these take up so much spaces in our cabinets, drawers, and desks.  If it’s no longer serving its purpose, out it goes.  Same goes for your clothes – your pag pumayat ako wardrobe – out!  Give them away or sell them online; whatever you do, just get rid of all these clutter that is taking up too much room in your house.

  1. Boil pomelo leaves and use this for your bath.

It’s called pomelo water and it is believed to remove bad luck and bad energies from the pas year.  Do this on the eve of the Chinese New Year (February 15).

  1. Flowers and fruits as home decors.

Use fresh flowers and fruits to beautify your home’s interiors.  Get some pomelo, pineapples, oranges, apples, and grapes – these fruits are symbols of prosperity.

  1. Don’t forget the Ang Pao!

The ang pao (red envelopes with money) brings good luck to both receiver and giver so make sure you have enough of these envelopes in your stash and give it out to kids!

  1. Make some noise.

You do not need to buy the illegal stuff; a toy horn and some fireworks will do!  Just make enough noise to drive out the old year’s bad vibes.

  1. Eat your first lucky meal.

After the clock strikes midnight, eat your first lucky meal of the year.  If you want to make it truly special, research on symbolic Chinese dishes that you and your family can prepare.  Don’t forget the tikoy and other sweet cakes!

  1. Rearrange your furniture.

Research on your animal sign’s feng shui for your home and office and then go ahead and move your stuff around.  This should give you something productive to do on New Year’s day while letting your space breathe and welcome good vibes on the first day of the Chinese New Year.

  1. Spend time with your family.

Since it’s a holiday in the Philippines, stay at home with your kids or take them out for a special dinner, a stroll in the park, or a grand day at the mall.  The best way to celebrate the first day of the year is being with the people you truly love and treasure.

  1. Attend celebrations and other joyful events.

For the rest of the year, make it a point to say “yes” to invitations to joyful events such as birthdays, weddings, baptisms, and other celebrations.  Avoid hospitals and wakes as long as you can.

We’d be glad to know how you will be spending the Chinese New Year weekend!  Share them here!

Reference: http://www.rappler.com

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Feb 08-a

Question: Can I apply for a passport even if my gender in my PSA birth certificate is wrong? I can have this corrected but that will take time. I already have an appointment with the DFA and I need my passport asap.

Answer: You may go ahead and appear at the DFA on the date of your appointment, bring all the required IDs and supporting documents as listed in the passport.gov. website.  You may be required by the DFA to submit an Affidavit of Undertaking in support of your claim that your birth certificate is undergoing a correction. Take note that the DFA may also simply advise you to come back when a copy of your birth certificate is already available.  It is up to you to explain to them why you still cannot execute a copy of the document.

Question: My wife and I will be accompanying our 3-year-old son for his passport application. Can we both access the priority lane so we can have our passports renewed at the same time?

The Priority Lanes at DFA offices are reserved for Senior Citizens, OFWs, PWDs, pregnant women, and children below 7 years old.  Only one companion is allowed to be with the applicant inside the DFA premises; only this companion may take advantage of the no-appointment privilege.

Question: My middle and last names were interchanged in my birth certificate so that my last name appears to be my middle name, and my middle name appears to be my last name.  What do I do? 

This can be corrected by filing a Petition for Correction at the LCR of the city or municipality where the birth was registered.  It would be wise to prepare copies of your parents’ PSA birth certificates as well to serve as supporting documents to your petition.

Question: When our daughter was born, we weren’t married yet.  We placed a false date of marriage in our daughter’s birth registration. Now we are already married, how do we correct the date of marriage in our child’s birth certificate?

Never, under any circumstance, place false information in your civil registry documents.  These types of cases need to be referred to a lawyer and may undergo a court proceeding.

Question: My child is 2 years old and is already registered at the LCR.  Can I add three more letters to his name when I get his PSA birth certificate?  Is there a fee for this and how much?

If the error is considered clerical (typographic error), you may simply file a petition for correction.  However, if the petitioner wants to “change” the name (in this case, add a few letters to the original name), you will be asked by the LCR why you wish to do so.  Your request may be granted (or denied!), depending on the veracity of your reason for changing the name.

Question: Will the DFA accept the LCR petition letter as proof that the spelling of my name in my birth certificate is already in process. I already have an appointment for passport interview.

No.  You will have to wait until your PSA birth certificate is made available.  The DFA will only accept birth certificates in PSA Security Paper.

Question: Can we apply for the late registration of birth certificate of a deceased person?  We need his birth certificate so we can claim the death benefits. 

You will have to explain to the LCR why you need to “late register” the birth of a deceased person.  Normally, this type of request is not allowed.

Question: I am scheduled to pick up my PSA birth certificate on February 13, 2018 between 1PM to 4PM at the Releasing Area, 5th floor of PSA Sta. Mesa. However, I can’t make it to Manila on the said date.  Is it okay if I pick it up after February 13?

Yes.  Requested PSA documents are kept on file for 30 days until the requesting party comes to claim the document.  PSA reserves the right to dispose of the documents if these remain unclaimed for more than 30 days.

Question: When I was 18 years old, I was “married” to my girlfriend who was only 17 years old then. We separated a few years later and I found out she got married to another man. I am planning to marry my partner too but when I requested for my CENOMAR, the details of my previous marriage are written on the document.  When I asked my ex, she said that her CENOMAR did not show the same.  What do I do?

In order for you to be allowed to remarry, your previous marriage must be dissolved by virtue of an annulment.  There is a huge possibility that your petition for an annulment will be easily granted because both you and your ex-wife were underage at the time you were supposedly married.

Question: I had my birth certificate “endorsed” by the LCR to the PSA.  How many days or weeks or months does it usually take before I am able to get a PSA copy of my birth certificate?

Normally, a week after you are given a copy of the finality an endorsement with the courier receipt by the LCR, you may begin following up at the PSA Sta. Mesa office, building 2.  Bring all the documents given to you by the LCR as proof of your transaction.

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Feb 05 (2)

“Ang mahal nang magpakasal ngayon! Kulang ang P200,000 na budget,” says the groom-to-be to his brother who will be standing as the Best Man in his wedding.

“Mas mahal ang annulment.  Ang habang proseso pa.” Quips the brother who, incidentally, just got the court’s decision on the annulment he filed several years back against his now ex-wife.

Last week, the House of Representatives approved a proposed law that will supposedly cut down the costs of a marriage annulment by simply acknowledging the Catholic Church’s decision on the annulment.  Meaning, if your marriage was annulled by the Church, the State will recognize the decision and you no longer need to undergo a judicial process.  Court hearings and attorney’s fees make up the cost of an annulment and by eliminating both, you are able to save hundreds of thousands of hard-earned money – money you will need when you and your spouse go your separate ways.

At the moment, an annulment may cost you between P200,000 to roughly less than half a million, depending on your lawyer’s fees and other expenses during the trial.  That is why it is best that you are fully aware of the entire process of undergoing an annulment before making the decision to dive in and go the whole nine yards.

Today we will share the step-by-step process of a marriage annulment in the Philippines and how it has become such an expensive (not to mention sad and painful) method of ending a relationship.  Take note though that the following should not be taken as legal advice; we researched this information online and are sharing it for information and guidance.

The Annulment Process in the Philippines:

Step 1: READ UP ON THE PROCESS OF ANNULMENT

There are a lot of annulment materials available online that you can freely access.  You may talk to friends and families who went through an annulment; they can give you first-hand information on attorney’s fees, processes, and other information that may not be available online.

Step 2: CHOOSE AN ATTORNEY

When you are 100% sure that you would like to continue with the annulment, you need to choose an attorney who will handle the case for you.  If this is your first time to ever need the services of a lawyer, the following pointers may help:

  • Find a lawyer you can trust.
  • If you should search online, be wary of lawyers and legal websites that promise to get you an annulment in a few months’ time.  There are some who will even tell you-you do not need to appear in court.  These may be signs that the people behind these sites or legal offices are scammers and fixers who are only after the money they could get from you.
  • Consider the cost of hiring a lawyer.  This may vary depending on his experience and track record of handling annulment cases.  Of course, the more popular and successful the lawyer, the higher his charges would be.
  • Narrow your options to 3 or 4 lawyers then schedule your appointments with them before you make your final choice.
  • The lawyer you choose should be able to execute a written contract detailing the terms and conditions of handling your case.  Ask questions and clarify anything that is unclear to you.  It would help to have someone with you who can interpret legal jargons and is used to reading lengthy contracts and agreements.  Remember, you can walk away anytime you feel that your clarifications are not fully satisfied.

STEP 3: THE PSYCHOLOGICAL EVALUATION

Now that you have a lawyer, you will be required to undergo a psychological evaluation to determine your personality and how this translates to the case you are about to file.  Remember, in the Philippines, most annulments are grounded on psychological incapacity, for lack of something worse you can charge your legal spouse.

It is also during the psychological evaluation when you will be asked to narrate your marital history and effectively, draft the basis of the petition and psychological evaluation.

In short, your petition will be drafted in the presence of your lawyer and a psychologist.  So effectively, you will be paying for two professionals right at the onset of the annulment process.

STEP 4: FILING THE PETITION

Your annulment petition will be drafted by your lawyer after the psychologist has released his evaluation.  Your lawyer should send the draft to you for your review and approval before he submits it to court.  You would need to sign the affidavit of non-forum shopping and this will be attached to the petition.  Check that all documents are duly notarized before submission to court.

Once submitted, your case will be assigned to a judge by public raffle.

STEP 5: PRE-TRIAL AND COLLUSION INVESTIGATION

When a judge has been identified to handle your case, it will be scheduled for pre-trial.

An annulment must not be a conspiracy between the spouses involved; meaning, the court needs to prove that only one of the two parties is voluntarily filing the annulment.  The court will need to establish this through a collusion investigation.

Meanwhile, the judge will limit the issues involved in the case and require the parties involved to submit to a mediation.  This is where child support, custody, and visitorial privileges are discussed.

STEP 6: TRIAL

The three witnesses involved in an annulment trial are:

  1. The Petitioner
  2. The Psychologist
  3. A corroborating witness (this could be a friend or relative who knows the couple personally and is aware of the petitioner’s desire to break up the marriage).

The Respondent (or the ex-wife or husband) shall receive a notification of the annulment process.  Respondents seldom appear to contest the petition.

STEP 7: THE DECISION

After all witnesses have taken the stand, the case is submitted for the decision of the court.

There will be a 15-day period for a motion for reconsideration to be filed; this shall begin from the time the decision is rendered and is received by either party.

If the annulment is granted, the Office of the Solicitor General can file a motion for reconsideration and appeal the case to the Court of Appeals.  An annulment is not final until the decision of the Court of Appeals is released.

STEP 8: ANNOTATION WITH THE CIVIL REGISTRAR’S OFFICE

The LCR where the marriage took place has to apply the necessary annotations on the ex-couple’s marriage certificate.  When any of the parties request for a copy of their old marriage certificate, the decision of the court should be clearly printed on the document, as proof that the marriage has been rendered null and void.

Both parties will need the annotated copy of the marriage certificate as proof that they are now free from the bounds of their marriage and may choose to re-marry or, in the case of the ex-wife, revert to her maiden last name in all of her IDs and other documents.

It is a long and painful process, as evidenced by the above narration.  And so it is true that getting an annulment is much more expensive than getting married.

Think first before taking the plunge.

Reference: www.hg.org

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Jan 23 - 1 (1)

On January 1, 2018, PhilHealth’s premium rates have been adjusted to 2.75% of the member’s monthly basic salary (MBS).

To help everyone appreciate how the adjustment impacts an employee’s contribution (and effectively, the salary deduction he should anticipate as a result of the rate increase), we are sharing the following table lifted from PhilHealth’s official Facebook page.

Monthly Basic Salary

(MBS)

Monthly Premium

(@2.75% of MBS)

Personal Share Employer Share
P8,999.99 P275.00

Based on P10,000 floor

P137.50 P137.50
P11,250.00 P309.375

Rounded off to the nearest hundredths =

P309.38

P154.69 P154.69
P25,410.00 P698.775

Round off to the nearest hundredths =

P698.78

P349.39 P349.39
P41,999.99 P1,100

Based on P40,000.00 ceiling

P550.00 P550.00

According to PhilHealth, if an excess of a centavo will occur when equally sharing the computed monthly premium, the excess centavo shall be deducted from the Employee’s share to get the monthly premium due.

Monthly Basic Salary (MBS) Monthly Premium (@2.75% of MBS) Premium per Share Personal Share Employer Share
P22,500.00 P618.75

(P618.76)

P309.375

Round off to the nearest hundredths =

P309.38

(P309.38)

P309.37*

P309.38

*Since P309.38 per share will result to a total of P618.76, the centavo is deducted from the Personal Share.

In accordance with RA 10361, the premium contributions of a Kasambahay shall be shouldered solely by the household employer.  However, if the Kasambahay  is receiving a monthly salary of P5,000 or above, the Kasambahay shall pay his or her proportionate share.  The same rule is followed for the Kasambahay’s SSS contribution.

If you have further questions about the premium rate adjustments of PhilHealth, feel free to call their 24/7 hotline at (02) 441-7442.

Source:

https://www.facebook.com/PhilHealth/

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Jan 18

Back in the day, passport applicants are required to bring copies of their 2×2 ID photos when applying for their Philippine passports.  Restrictions are limited to the type of shirt you should be wearing on the photo (with collar) and the background should be white.  Applicants are also advised to avoid wearing accessories such as eyeglasses and earrings that may cause huge differences from their actual physical appearance.

Now, all you need to do is personally appear at your preferred DFA branch on the date of your appointment.  All your biometrics: photos, fingerprints, and signatures will be taken onsite and in the presence of a DFA representative.

Here are some tips on how to prepare for your passport photo-op and other biometric requirements:

  1. Your Pose.

The interviews and document evaluation will be done while you sit across a DFA representative in a booth.  Right beside you is a DLSR camera, aimed at your face.  When advised by the representative, look directly at the camera lens.  Your “selfie angle” may not meet the DFA’s photo requirements so avoid tilting your head in any direction.  Your mouth and the bridge of your nose should form an imaginary vertical line at the center of the image.

  1. Your Expression.

Avoid smiling too much or frowning too much; do not raise your eyebrows nor squint your eyes or any other facial expression that may alter your natural look.  Your expression should be neutral, both eyes open and mouth closed.  Your forehead must be clearly seen without hair covering any part of your eyes or cheeks.

  1. Smiling.

You may smile but careful you do not show your teeth and gums!

  1. Eyeglasses and Contact Lenses

Remove your eyeglasses before you pose for your passport photo.  If you use contact lenses for medical reasons, you may leave it on provided these are not colored contacts.  Otherwise, you may be advised by the representative to remove the contacts before they take your photo.

  1. Ears.

Both ears should be visible.  Tuck your hair behind your ears if you have to.

  1. Earrings and Hair Accessories

Remove hair accessories before posing for your photo.  If you keep an unconventional hairstyle (afro, frizzy, out-of-bed-look), please make sure it is neatly kept for your passport appointment.

Any type of earring is not allowed.

  1. Infants and small children.

Babies and toddlers who are still unable to support themselves should be assisted by a parent or guardian.  They can hold the child but their hands and arms should not be visible in the photo.  If you need a high chair for your baby, you may request from a DFA staff while waiting for your turn to give them time to look for one.

The DFA enforces strict rules on dress codes, whether you are applying for a passport or claiming one.  When I visited the DFA in SM Manila two years ago, there was a young lady who wanted to claim her passport but was denied entry because she was wearing a mini-skirt.  She had to find a scarf that was large enough to cover her legs until below the knee before the guards allowed her to come in.

If you have questions about passport application, send us a message and we will do our best to find the best answers for you.

Reference: www.dfa.gov.ph

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Jan 16 (1)

There is a better and more efficient means to get PSA documents (birth, marriage, CENOMAR, death) and that is by ordering online at www.psahelpline.ph.  It works just like any other online retail facility where you simply choose the item you need, place it in your virtual cart, pay, and then wait for the order to arrive.

What PSA certificates can you order online?

You may request for copies of birth, marriage, death, and Certificate of No Marriage or CENOMAR.  Simply click on the ORDER NOW! button found on the site’s homepage, and then choose the document you need.

I only need the document for my files.  Can I still request online or is this facility only for those who are in a hurry?

PSAHelpline.ph is for everyone, especially those who do not have time to travel to or visit a PSA office. The site offers several reasons for requesting a PSA certificate; however, if you are requesting for personal purposes, you may simply choose ETC. (others) and specify that you need it for your files.

What personal information are required when placing an order?

Your first, middle, and last names are required, as well as your gender, birthday, birthplace, and birth right.  You will also be asked for your parents’ names so if you are not familiar with the spellings, better do an advance research to avoid discrepancies in your submitted application.

Have you had any legal proceedings done to your birth certificate?

Legal proceedings include:

1. Correction of entry

Your birth certificate underwent “Correction of Entry” if you had a name spelling or birth date corrected.  There should be an annotation in your birth certificate to show the correct entries; you will not be issued a new copy of your birth certificate.

2. Legitimation

If a child is born out of wedlock, his birth right will show that he is illegitimate.  When his biological parents marry afterwards, they have the option to file for Legitimation Due To Subsequent Marriage.  This process changes the child’s birth right from illegitimate to legitimate; the child may now rightfully use his father’s last name.

3. Adoption

After due adoption process, annotations will be affixed to the adopted child’s birth certificate.

4. Court Hearings

Common reasons why a person’s birth certificate undergoes legal proceedings is changing of middle and last names.  The changes will appear as annotations on the birth certificate.

5. Supplemental Report

If there are fields left blank in your birth certificate, it will be issued a Supplemental Report in order to supply the missing entries.  These will reflect as annotations on the blank spaces in your document, not necessarily written on the blank fields.

You need to indicate any legal proceeding done to your birth certificate, as part of the online ordering process.

Who is requesting for the document?

The site requires for the identity of the person placing the order and his relationship with the owner of the certificate.  The requesting party must be of legal age and must be the same person to receive the document upon delivery.

Requesting parties could be the owner himself, spouse, parents, children, and grandchildren. If the requesting party is not a relative, choose None of the Above.

Checkout

Just like any other online shopping site, you will be given the chance to review the details of your ordered certificate on the Order Summary page.  Take time to review all entries you made; any error may negatively affect your order.

Provide a working mobile, landline, and email address where PSAHelpline.ph may contact you for any concerns with your application.

The fields for your delivery address are clearly labeled; the city and municipality fields have dropdown arrows where you can select the most appropriate location of your area.

In case you are not available to receive the documents you ordered, you need to assign at least three representatives and indicate their names at the bottom part of the screen.  If you fail to assign a representative, the courier will only be released to you as the Requesting Party.

Indicate how many copies you wish to order and then tick the small box beside I certify that all the information I’ve provided is true and correct.

Order Confirmation

Your order is confirmed when you are issued a Reference Number; this is the 10-digit number that will appear on your screen after you submit your order.  This will also be sent to your email as added reference.

You may now proceed with the payment of the ordered certificates.

Payment Channels

You have several options when paying for your ordered PSA certificates.

  1. Online payment using your Visa or Mastercard credit cards.
  2. Through Bancnet ATM
  3. BayadCenters
  4. EZPay at 7-11 stores

What you need upon document delivery

Make sure you are physically present at the delivery address on the days you are expecting the documents to arrive.  Prepare a valid ID to support your identity as the requesting party.

If you assigned representatives to receive the document on your behalf, leave a signed authorization letter and one valid ID.  The representative must also be able to present at least one valid ID to the courier.

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Jan 08 (3)

Errors in your civil registry documents could adversely affect your transactions with the government or private establishments.  Often, erroneous birth certificates and other documents from the PSA are referred to the LCR of the place where the birth, death, or marriage was originally recorded.  Misspelled names and other obvious clerical corrections are rectified through a Petition for Correction of Clerical Error while more complicated cases are referred to a legal counsel or, sometimes, are heard in court.

One way or the other, the error is corrected or the missing information is supplied, and the owner of the civil registry document is then able to acquire an accurate copy of his PSA certificate.

After the correction process is completed, can the owner get a copy of his PSA document by ordering online or over the phone?

Why are there cases where even after the owner has satisfied all of the LCR’s requirements to apply the needed correction, the PSA’s copy of the same document remains erroneous?

We did our research and found out that the first corrected copy of any civil registry document (birth, death, marriage) that underwent correction or legal proceeding must be claimed at the PSA head office located at the Solicarel Building along Ramon Magsaysay Avenue, in Sta. Mesa, Manila.  Your best landmark is the LRT Pureza Station.

The first corrected copies must be claimed personally by the owner or the requesting party at the head office.  This too will trigger the PSA to provide the corrected copy of your succeeding requests that can then be done online or by phone (www.psahelpline.ph).  If you will insist on getting a corrected copy by ordering online, you will always get the old, erroneous copy.

If you have advised the LCR of the correction on your civil registry document but are still getting the erroneous copy from the PSA, chances are the corrected copy was not properly endorsed to the PSA.  If this happens, go back to the LCR where you filed the correction and ask for a copy of the endorsement made for your documents.  If they are able to provide you one, bring it to the PSA head office and use it as a supporting document for your request.  If the LCR does not have an endorsement, that means that the corrections applied to your civil registry certificate have not been properly communicated to the PSA yet.  Advise the LCR to endorse the corrected copy and inquire how long you need to wait before you may request for the corrected authenticated copy from the PSA.

Make sure to bring an endorsement from the LCR where the correction was initiated (usually, the LCR of the city or municipality where you were born or married) when requesting for the first corrected copy of your document.

If you have questions about PSA documents such as birth, marriage, death, and CENOMAR, send us a message and we will find the best answers for you.

Reference: http://www.psa.gov.ph

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