Tag Archive: DFA Courtesy Lane


Sept 12

Securing an appointment with the DFA to apply for a passport or have your old one renewed has proven to be quite a challenge for most.  Good thing the DFA has made courtesy lanes available for certain types of applicants.

Here is the list of requirements in order to be eligible for the DFA’s courtesy lanes:

  1. Senior Citizens (60 years old and over).
  • Senior citizens are allowed one companion.
  • The companion of the senior citizen must be an immediate family member (i.e. spouse, siblings, adult children, adult grandchildren, and children-in-law of the senior citizen and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the senior citizen to be able to avail of the courtesy lane facility.
  1. People with disabilities (PWDs) with proof of disability.
  • PWD is allowed one (1) companion.
  • The companion of the PWD must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, parents-in-law, and children-in-law of the PWD and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the PWD to be able to avail of the courtesy lane facility.
  1. Solo parent with valid solo parent card, and his/her minor children.
  2. Minors seven years old and below and his/her parents and minor siblings.
  3. Pregnant women
  • If pregnancy is not visible, the applicant must present medical certificate/records.
  1. Overseas Filipino Workers (Land and Sea-based) with valid proof of status, such as:
  • Valid iDOLE card
  • Valid employment contract
  • Valid work visa
  • Seaman’s book stamped at international border less than 365 days from the date of application.

Senior citizens, PWDs, solo parents, and their minor children, pregnant women, and OFWs have the option to choose from regular or expedited processing of their passport application.

The companion of the senior citizens and PWDs, minors seven years old and below, their parents and minor siblings, are to be assessed expedited processing fee because they are not entitled to use the courtesy lane; they are accommodated for their convenience.

All applications made on Saturdays – whether those entitled to use the Courtesy Lane Facility or those accommodated for their convenience – shall be assessed expedited processing fees based on the relevant provision of the Passport Act.

 

Source: http://consular.dfa.gov.ph

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Aug 07

Who can be accommodated at the DFA’s courtesy lanes?

What is the Passport on Wheels?

How does the new ePayment system of the DFA work?

Can fixers really help me with my appointment with the DFA?

Get your answers here.

Passport Courtesy Lane

  1. There are no available slots for a passport appointment. Can I walk in instead?

The following can avail of the Courtesy Lane Facility without the need of an online appointment:

  1. Senior Citizens (60 years and over) with proof of age:
  • A senior citizen is allowed one companion.
  • The companion of the senior citizen must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, and children-in-law of the senior citizen and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the senior citizen to be able to avail of the courtesy lane facility.
  1. People with Disabilities (PWDs) with proof of disability.
  • PWD is allowed one (1) companion.
  • The companion of the PWD must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, parents-in-law, and children-in-law of the PWD and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the PWD to be able to avail of the courtesy lane facility.
  1. Solo parent with valid solo parent card, and his/her minor children
  2. Minors seven (7) years old and below and his/her parents and minor siblings.
  3. Pregnant women
  • If pregnancy is not visible, the applicant must be present medical certificate/records.
  1. Overseas Filipino Workers (Land and Sea-based) with valid proof of status, such as:
  • Valid iDOLE card
  • Valid Employment contract
  • Valid work visa
  • Seaman’s book stamped at international border less than 365 days from the date of application.
  • Senior citizens, PWDs, solo parents, and their minor children, pregnant women, and OFWs have the option to choose from regular or expedited processing of their passport application.
  • The companions of the senior citizens and PWDs, minors seven (7) years old and below, their parents and minor siblings are to be assessed expedited processing fee because they are not entitled to use the courtesy lane; they are accommodated for their convenience.
  • All applications made on Saturdays – whether those entitled to use the Courtesy Lane or those accommodated for their convenience – shall be assessed expedited processing fees based on the relevant provision of the Passport Act.
  1. Is there a cut-off time/quota in the courtesy lane?

To the extent possible, we accommodate all applicants who are entitled to use the courtesy lane.  Consular Offices, however, may set limits depending on the number of applicants and the capacity of the Consular Office for the day.

  1. Can government employees avail of the courtesy lane?

Government employees may be accommodated in the courtesy lane at the DFA Consular Office in Aseana upon request and depending on the number of applicants and their capacity for the day.

 

Passport On Wheels

When will we have the Passport on Wheels in our local government unit, school, company, or organization?

Regarding the schedule of Passport on Wheels, kindly refer to your local government unit, school, company, or organization.

You may ask your local government unit, school, company, or organization to send a formal request to avail of the Passport On Wheels services.

 

Passport ePayment

  1. How do I pay through ePayment?

ePayment can be done in four easy steps:

  1. Visit http://passport.gov.ph and schedule your appointment.
  2. Pay your passport processing fee at any of our authorized Payment Centers.
  3. Print out the confirmed appointment packet that will be emailed to you after you have paid your passport processing fee.
  4. Personally show up at the DFA consular office on the date and time indicated in your appointment, bringing with you a printed copy of your confirmed passport appointment packet.

For more information on ePayment, please visit http://dfa.gov.ph/dfa-news/statements-and-advisoriesupdate/16832-basic-information-on-the-dfa-epayment-portal

  1. The payment facility did not accept my ePayment. Why is that?

Your ePayment may not have been accepted for any of the following reasons:

  • Your ePayment reference number was expired or erroneous.
  • Your payment facility of choice is not an accredited partner of the DFA.
  • Your appointment was not successfully completed.

You will have to secure another appointment.

Passport Claiming and Delivery

  1. When can I claim my passport?

Please refer to your passport stub/receipt for your passport’s release date.

  1. What do I do if the courier has not delivered my passport on the release date?

Please refer to the tracking number on your courier claim stub.

  1. May I pick-up my passport on a Saturday?

Yes, all mall-based Consular Offices allow for passport release during Saturdays.  DFA Aseana does not release passports on Saturdays.

 

Passport Fixers

Is obtaining an appointment from fixers and passport appointment assistance services illegal?

Yes, it is a violation of the law.  Violators will be prosecuted and barred from applying for a passport.  Appointments not made through http://passport.gov.ph are not legitimate appointments.

Isn’t it nice to be able to get all your answers in one place?  If this article helped you, please share it with your friends and family too!

Tomorrow we will feature the answers on other passport-related inquiries such as typographical errors on your passport, what does a “mutilated passport” mean, and the authentication of documents or getting a “red ribbon” from the DFA.

Visit us again tomorrow!

Source: www.dfa.gov.ph

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Jan 11

Good news for all Solo Parent ID holders!

The Department of Foreign Affairs (DFA) confirmed that solo parents, with a valid Solo Parent ID, will now be prioritized at the passport application lanes.  If you are a Solo Parent ID holder, you no longer need to set an appointment online to apply for or renew your Philippine Passport.  You can simply visit any DFA branch as a walk-in applicant; as long as you have the complete set of IDs and other requirements, you will be attended to right away.

In the past, only OFWs, Senior Citizens, PWDs, pregnant women, and minors are welcome to take advantage of the priority lanes set by the DFA.  The list has become delightfully longer with Solo Parents included in it.

How do I get a Solo Parent ID?

Unlike your Postal or Philhealth ID, the Solo Parent ID may only be granted to qualified applicants.  This means that not all solo parents can qualify for the ID and its accompanying benefits and privileges.  One has to qualify based on the standards set by law.

According to RA 8972, a solo parent is:

  1. Left solo or alone with the responsibility of parenthood due to the following circumstances:
    • Death of spouse.
    • Spouse is detained or is serving sentence for a criminal conviction for at least one (1) year.
    • Physical and/or mental incapacity of spouse as certified by a public medical practitioner.
    • Legal separation or de facto separation from spouse for at least one (1) year, as long as he/she is entrusted with the custody of the children.
    • Declaration of nullity or annulment of marriage as decreed by a court or by a church as long as he/she is entrusted with the custody of the children.
  2. Unmarried mother/father who has preferred to keep and rear her/his child/children.
  3. A woman who gives birth as a result of rape and other crimes against chastity even without a final conviction of the offender, provided the mother keeps and raises the child.
  4. Any other person who solely provides parental care and support to a child or children.
  5. Any family member who assumes the responsibility of head of family as a result of the death, abandonment, disappearance or prolonged absence of the parents or solo parent.

If you wish to apply for a Solo Parent ID, you may proceed to your designated barangay hall or directly to a DSWD office in your area.  Your financial status is part of the evaluation, so make sure to bring a copy of your ITR; if you are a stay-at-home parent, the DSWD worker should be able to identify what document you can file in place of an ITR.

Prepare a copy of the PSA birth certificates of your children as well as any other document that could attest to your status as a solo parent (annulment papers, spouse’s death certificate, etc.).

Your documents will be evaluated by a social worker; it could take up to 30 days for your ID to be issued.  The Solo Parent ID is valid for one year and is renewable.

Reference: www.dfa.gov.ph

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