Category: Everything About Passports


1 jan 22 (1)

If your passport does not have a biometric chip embedded in its cover, it is not an e-Passport.  If that is the type of passport you are to renew this year, there may be some requirements that are different from the list we featured yesterday.  Today’s blog is dedicated to the holders of non-ePassports: those issued in 2009 or earlier, are colored green, brown, or maroon.

These were lifted straight from the website of the DFA:

CORE REQUIREMENTS

  1. Confirmed online appointment
  2. Accomplished application form
  3. Personal appearance
  4. Current Passport with a photocopy of the data page
  5. Any of the following valid IDs with one photocopy
  6. Original PSA authenticated documents that will SUPPORT THE CHANGE OF NAME:

If a woman opts to retain her maiden name, a Marriage Contract is not required.

Additional requirements may be required.  Please refer to the section below for additional supporting document requirements for Adult Renewal non-ePassport applications.

LIST OF VALID IDs

  1. Social Security System (SSS)/Government Service Insurance System (GSIS) Unified Multi-purpose Identification Card (UMID).
  2. Land Transportation Office (LTO) Driver’s License. Student Permit may be accepted if in card format.
  3. Professional Regulatory Commission (PRC) ID.
  4. Overseas Workers’ Welfare Administration (OWWA)/Integrated Department of Labor and Employment (iDOLE) card.
  5. Commission on Elections (COMELEC) Voter’s ID or Voter’s Certification from the Election Officer with Dry Seal.
  6. Philippine National Police (PNP) Firearms License.
  7. Senior Citizen ID
  8. Airman License (issued August 2016 onwards)
  9. School ID (if applicable)
  10. For applicants based overseas, they may use their host government-issued IDs showing their Philippine citizenship (ex: Residence Card).

SUPPORTING DOCUMENTS

In addition to the core requirements, the following supporting documents will be further required for the following cases:

  1. In case of a LOST VALID NON-Epassport – will be treated as NEW APPLICATION.
  •  The online appointment still required.
  • If a photocopy of the applicant’s last issued passport is available, the Birth Certificate will not be required.
  • Additional requirements may be required. Please refer to the section below for additional requirements for Adult Renewal non-ePassport Applications (Lost Valid Passports).
  • Police Report in English (original and photocopy)
  • Affidavit of Loss in English (original and photocopy)
  • Penalty Fee: Php 350.00
  • Additional 15 business days clearing period for Lost Valid Passports.
  1. In case of a LOST EXPIRED NON Epassport – Will be treated as NEW APPLICATION.
  •  The online appointment still required.
  • If a photocopy of the applicant’s issued passport is available, the Birth Certificate will not be required.
  • Additional requirements may be required. Please refer to the section below for additional requirements for Adult Renewal non-ePassport Applications (Lost Valid Passports).
  • Affidavit of Loss in English
  • Penalty fee: Php 350.00

3. In case of RENEWAL of a frequently LOST PASSPORT – will be treated as NEW APPLICATION. 

  • The online appointment still required.
  • Police Report in English
  • Affidavit of Loss in English
  • Penalty Fee: Php 350.00

 4. In case applicant used a TRAVEL DOCUMENT to travel back to the Philippines – will be treated as NEW APPLICATION.

  •  The online appointment still required.
  • Original Travel Document
  • Affidavit of Explanation
  1. In case applicant LOST THE TRAVEL DOCUMENT used to travel back to the Philippines – will be treated as NEW APPLICATION.
  •  The online appointment still required.
  • Original Travel Records from the Bureau of Immigration
  • Affidavit of Explanation

 6. In case passport has been MUTILATED OR DAMAGED – will be treated as NEW APPLICATION.

  •  Online appointment still required.
  • Affidavit of Explanation
  • Applicant must surrender the mutilated/damaged passport
  • Penalty fee: Php 350.00

 7. In case the applicant is a DUAL CITIZEN (in addition to the Renewal Core Requirements).

  •  The online appointment still required.
  • Government-issued IDs (refer to valid Philippine Government-issued IDs or their secondary citizenship/residence counterparts).
  • Report of Birth OR Identification Certificate issued by the Philippine Consulate or the Bureau of Immigration.

 8. In case the applicant is a NATURALIZED CITIZEN (in addition to the Renewal Core Requirements).

  •  Identification Certificate of Naturalization from the Bureau of Immigration.

 9. In case the applicant is a Filipino Citizen by Election (in addition to the Renewal Core Requirements).

  •  Affidavit of Election of Philippine Citizenship
  • Identification Certificate of Election from the Bureau of Immigration.

Tomorrow we shall feature the list of requirements for minor children (below 18 years old) so make sure you drop by again for more helpful information on passport applications and renewals.

Source: www.dfa.gov.ph

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1 jan 21

After the DFA announced that the PSA birth certificate is no longer a requirement when renewing passports, we received a lot of messages from our followers seeking to clarify the new policy.  Some of them who had confirmed appointments for passport renewal proceeded to the DFA branches WITHOUT their PSA birth and marriage certificates, only to be told that they, in fact, need to present these documents.

So to set the record straight, we checked directly with the DFA for the official list of requirements when renewing Philippine passports.  And that while it was officially announced that the PSA birth certificate is no longer required, there will be instances when this may still be asked of you, especially if you had some birth certificate details corrected such as the spelling of your name, your birth date, or if you will be using a different last name in your passport compared to the last name you use in your other IDs.

The following were lifted from the DFA website:

Adult Renewal Application of e-Passport

CORE REQUIREMENTS

  1. Confirmed Online Appointment
  2. Accomplished Application Form
  3. Personal appearance
  4. Current ePassport with a photocopy of the data page.
  5. Any of the following valid IDs with one photocopy
  6. Original PSA authenticated documents that will support the change of name:

If you are a married female applicant yet you wish to retain your maiden name in your passport, your PSA Marriage Certificate is NOT required.

Additional requirements may be required.  Please refer to the section below for additional requirements for Adult Renewal Applications.

LIST OF VALID IDs

  1. Social Security System (SSS)/Government Service Insurance System (GSIS) Unified Multi-purpose Identification (UMID) card.
  2. Land Transportation Office (LTO) Driver’s License. Student Permit may be accepted if in card format.
  3. Professional Regulatory Commission (PRC) ID.
  4. Overseas Workers’ Welfare Administration (OWWA)/Integrated Department of Labor and Employment (iDOLE) card.
  5. Commission on Elections (COMELEC) Voter’s ID or Voter’s Certification from the Election Officer with Dry Seal.
  6. Philippine National Police (PNP) Firearms License.
  7. Senior Citizen ID
  8. Airman License (issued August 2016 onwards)
  9. School ID (if applicable)
  10. Current Valid ePassport (for renewal of ePassport)
  11. For applicants based overseas, they may use their host government-issued IDs showing their Philippine citizenship (ex: Residence Card).

SUPPORTING DOCUMENTS

In addition to the core requirements, the following supporting documents will be further required for the following cases:

  1. Lost VALID ePassport will be treated as NEW APPLICATION.
    1. Online appointment is STILL required.
    2. If the photocopy of the applicant’s last issued passport is available, the Birth Certificate will NOT be required.  Otherwise, you have to bring your PSA birth certificate.
    3. Police report in English (original and photocopy)
    4. Affidavit of Loss in English (original and photocopy)
    5. Penalty fee: Php 350.00
    6. Additional 15 days clearing period for LOST, VALID passports.
  2. Lost EXPIRED ePassport will be treated as NEW APPLICATION.
    1. Online appointment is STILL required.
    2. If a photocopy of the applicant’s last issue passport is available, the PSA birth certificate will NOT be required.  Otherwise, you have to bring your PSA birth certificate.
    3. Affidavit of Loss in English
    4. Penalty fee: Php 350.00
  3. Renewal of FREQUENTLY LOST PASSPORT will be treated as NEW APPLICATION
    1. The online appointment still required.
    2. Police Report in English
    3. Affidavit of Loss in English
    4. Penalty fee: Php 350.00
  4. In case of applicant used a Travel Document to travel back to the Philippines – will be treated as NEW APPLICATION
    1. Online appointment is still required.
    2. Original travel document
    3. Affidavit of Explanation
  5. In case of applicant lost the Travel Document used to travel back to the Philippines – will be treated as NEW APPLICATION
    1. The online appointment still required.
    2. Original Travel Records from the Bureau of Immigration
    3. Affidavit of Explanation
  6. In case passport has been MUTILATED or DAMAGED – will be treated as NEW APPLICATION.
    1. Online appointment is still required.
    2. Affidavit of Explanation
    3. Applicant must surrender the mutilated/damaged passport
    4. Penalty fee: Php 350.00
  7. In case the applicant is a Dual Citizen (in addition to the Renewal Core Requirements)
    1. Online appointment is still required.
    2. Government-issued IDs (refer to valid Philippine Government-issued IDs or their secondary citizenship/residence counterparts.)
    3. Report of Birth OR Identification Certificate issued by the Philippine Consulate or the Bureau of Immigration.
  8. In case the applicant is a Filipino citizen by Election (in addition to the Renewal Core Requirements).
    1. Affidavit of Election of Philippine Citizenship
    2. Identification Certificate of Election from Bureau of Immigration
  9. In case the applicant is a Naturalized Citizen (in addition to the Renewal Core Requirements)
    1. Identification Certificate of Naturalization from the Bureau of Immigration.

Tomorrow we are going to feature the requirements for renewal application of non e-Passports.  These are the green, brown, machine-readable (maroon) passports that were issued in 2009 or earlier.  If you are scheduled to apply for the renewal of your child’s passport, visit us on Wednesday as we will feature the requirements for passport renewal of minor children.

Source: www.dfa.gov.ph

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1 jan 11

Our Philippine passport is now 74th of the world’s most powerful passports among 199 other countries, according to the 2019 Henley Passport Index.  Below is the list of countries that we can visit without the need to secure a visa and those that have visa-on-arrival and e-Visa policies.

Which one will visit first?

Asia  Non-Visa Countries

  • Brunei
  • Cambodia
  • Hong Kong (SAR China)
  • Indonesia
  • Laos
  • Macao (SAR China)
  • Malaysia
  • Mongolia
  • Myanmar
  • Singapore
  • Taiwan
  • Thailand
  • Vietnam

Asia Visa-on-arrival and e-Visa Countries

  • Kyrgyzstan
  • Maldives
  • Nepal
  • Sri Lanka
  • Tajikistan
  • Timor-Leste

Africa Visa-free Countries

  • Cote d’Ivoire (Ivory Coast)
  • Gambia
  • Morocco
  • Rwanda

Africa Visa-on-arrival and e-Visa Countries

  • Benin
  • Cape Verde Islands
  • Comores Islands
  • Djibouti
  • Guinea-Bissau
  • Kenya
  • Madagascar
  • Malawi
  • Mauritania
  • Mauritius
  • Mozambique
  • Seychelles
  • Somalia
  • Tanzania
  • Togo
  • Uganda

Oceania Visa-free Countries

  • Cook Islands
  • Fiji
  • Micronesia
  • Niue
  • Vanuatu

Oceania Visa-on-arrival and e-Visa Countries

  • Marshall Islands
  • Palau Islands
  • Papua New Guinea
  • Samoa
  • Tuvalu

Caribbean Visa-free Countries

  • Dominica
  • Haiti
  • St. Vincent and the Grenadines
  • Americas
  • Bolivia
  • Brazil
  • Colombia
  • Costa Rica
  • Ecuador
  • Peru
  • Suriname

Caribbean Visa-on-arrival and e-Visa Countries

  • St. Lucia
  • Trinidad and Tobago
  • Nicaragua

Middle East Visa-free Countries

  • Israel
  • Palestinian Territory

Middle East Visa-on-arrival and e-Visa Countries

  • Armenia
  • Iran

We wish you a vibrant and hassle-free travels and tours this year!

Source: https://news.abs-cbn.com/news

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Nov 27

Still wondering what IDs the DFA accepts for passport application and renewal?  Here is a comprehensive list lifted from the DFA’s Facebook page.  Don’t forget to take note of the IDs they DO NOT accept, too (to avoid hassles and delays in your application).

The DFA accepts at least one of the following IDs with one photocopy.  Please make sure you have a photocopy of the ID with you when you appear at the DFA.

  1. SSS ID
  2. GSIS ID
  3. UMID
  4. Valid Driver’s License
  5. Student Permit Card Format
  6. PRC ID
  7. OWWA or iDOLE Card
  8. Voter’s Certificate (with dry seal and signed by Election Officer)
  9. Senior Citizen ID
  10. PNP Firearms License
  11. School ID (Enrolled or Fresh Graduate)
  12. Voter’s ID
  13. Valid ePassport (for renewal)
  14. Residence Card (for applicants overseas)

The following IDs and documents are not acceptable at the DFA:

  1. Postal ID
  2. TIN
  3. Pag-IBIG
  4. PhilHealth
  5. Barangay ID
  6. Police Clearance
  7. Barangay Clearance
  8. SSS E-1 Form
  9. LTO Driver’s License receipt
  10. Paper-format Student Driver’s permit
  11. 11. Company ID

Source: www.dfa.gov.ph

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Oct 11 (1)

If you are still having a hard time getting a passport appointment with the DFA, here’s some good news for you!

The DFA opens at least 10,000 appointment slots daily and you are sure to be able to book one if you go online at the right time.

According to yesterday’s advisory, 5,000 slots are made available at 12:00 noon and another 5,000 at 9:00 p.m. every day.  If you are to choose a DFA branch, it might help to know that the DFA Aseana Consular Office is open even during Saturdays with expanded courtesy lanes for OFWs, Senior Citizens, Solo Parent ID-holders, and PWDs.

There are five more DFA Consular Offices that are set to be opened to accept passport applications and renewals before the end of 2018.

Isn’t that good news?  Now set your alarms to 12:00 noon and 9 p.m. to be reminded of the best times to get an appointment for your passport application!

Source: www.dfa.gov.ph

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Here are some tips that can help you make the most of your appointment with the DFA for your passport application or renewal.

Before applying for a Philippine passport:

  • All applicants should secure an online appointment when applying for a passport.
  • The public is advised to secure their passports prior to booking their flights.  Flight bookings should only be made if passports are still valid for at least six (6) months.
  • A confirmed appointment is required for all applicants except for those who would qualify for the courtesy lane.
  • Applicants are reminded to be on site not earlier than 30 minutes on their selected date and time of appointment at their chosen consular office.
  • Personal appearance is required for all applicants.
  • Please be warned that dealing with fixers is at your own risk and expense.
  • Prepare all the originals and photocopies of the documentary requirements for passport application.
  • To ensure entry to countries with strict dress codes, all applicants are required to wear decent clothing for passport photo capture.  Plunging necklines, sleeveless clothing, spaghetti strapped tops, see-through tops, sando, tube tops, halters and the like are prohibited.
  • Jewelry such as earrings and necklaces and colored contact lenses are not allowed during photo capturing;
  • The DFA adheres to “No Escort” policy; escorts shall be prohibited from entering the DFA consular premises to accompany the applicants.

After Applying for a Philippine passport:

  • The applicant shall bring the passport receipt for the release of their passport.  In case of lost passport receipt, an Affidavit of Loss is required.
  • Check if all the data on the passport are correct before leaving the Consular Office.
  • For applicants 13 years old and above, immediately affix the signature on the third page of the passport booklet upon receipt of the passport.  For minors 12 years old and below, leave it blank.
  • If the applicant cannot personally claim his/her passport, an immediate family member or an authorized representative shall present an Authorization Letter or a Special Power of Attorney respectively, to claim the passport in behalf of the applicant.  Both documents should contain the name and photocopy of the ID of the authorized individual.
  • Passports unclaimed after one hundred and eighty (180) days will be canceled per Department Order No. 37-03.
  • Do not staple anything on the passport booklet especially the covers as it may damage the electronic chip and render the epassport unreadable.

Source: http://consular.dfa.gov.ph/passport

Sept 12

Securing an appointment with the DFA to apply for a passport or have your old one renewed has proven to be quite a challenge for most.  Good thing the DFA has made courtesy lanes available for certain types of applicants.

Here is the list of requirements in order to be eligible for the DFA’s courtesy lanes:

  1. Senior Citizens (60 years old and over).
  • Senior citizens are allowed one companion.
  • The companion of the senior citizen must be an immediate family member (i.e. spouse, siblings, adult children, adult grandchildren, and children-in-law of the senior citizen and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the senior citizen to be able to avail of the courtesy lane facility.
  1. People with disabilities (PWDs) with proof of disability.
  • PWD is allowed one (1) companion.
  • The companion of the PWD must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, parents-in-law, and children-in-law of the PWD and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the PWD to be able to avail of the courtesy lane facility.
  1. Solo parent with valid solo parent card, and his/her minor children.
  2. Minors seven years old and below and his/her parents and minor siblings.
  3. Pregnant women
  • If pregnancy is not visible, the applicant must present medical certificate/records.
  1. Overseas Filipino Workers (Land and Sea-based) with valid proof of status, such as:
  • Valid iDOLE card
  • Valid employment contract
  • Valid work visa
  • Seaman’s book stamped at international border less than 365 days from the date of application.

Senior citizens, PWDs, solo parents, and their minor children, pregnant women, and OFWs have the option to choose from regular or expedited processing of their passport application.

The companion of the senior citizens and PWDs, minors seven years old and below, their parents and minor siblings, are to be assessed expedited processing fee because they are not entitled to use the courtesy lane; they are accommodated for their convenience.

All applications made on Saturdays – whether those entitled to use the Courtesy Lane Facility or those accommodated for their convenience – shall be assessed expedited processing fees based on the relevant provision of the Passport Act.

 

Source: http://consular.dfa.gov.ph

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Aug 08

If the information in your passport is incorrect, such as the spelling of your name or the date of your birth, can you still use your passport to travel?

Some Pinoys do not have a middle name, can they still apply for a passport even if this is the case?

This is part 3 of our series on Passport FAQs!  Don’t fail to share!

Other Passport-related Inquiries

  1. My passport’s information is incorrect. My passport has a typographical error. What should I do?

If you notice an error in your passport, please go to the nearest Consular Office and inform them about the error so that it can be evaluated and rectified.  You may find the Consular Office nearest you at https://consular.dfa.gov.ph/directory

  1. Can I still use my maiden name in my passport even though I am married?

Yes, provided that you have not yet used your married name in any previous Philippine passport.

  1. What should I do, my name is on the DFA Watch List?

You may contact the Passport Division at passportconcerns@dfa.gov.ph

  1. When is a passport considered mutilated?

An ePassport is considered damaged or mutilated under the following conditions:

  • Data page or any information on it is rendered unreadable or has been torn removing any information from the page.
  • Passport chip has been damaged and is no longer readable.
  • Machine-readable zone (MRZ) is no longer readable or has been torn from the data page.
  • The photo on data page is no longer visible, has been tampered, or the quality is questionable.
  • Page/s have been torn out and are no longer available.
  • Cover has been unstitched from the booklet.
  • Stitching of booklet has been undone.
  • Booklet has been severely water-damaged/water-logged and/or visa stamps have bled out.

Should a passport be in any of the above conditions, the applicant must provide an Affidavit of Explanation.

  1. Can I apply for a passport even though I do not have a middle name?

Yes, as long as that is what is indicated in your birth certificate.

However, if you do have a middle name but it does not appear in your birth certificate, you need to have your birth certificate corrected first.  Please refer to https://psa.gov.ph/civilregistration/problems-and-solutions for the requirements and procedure.

Authentication of Documents (“Red Ribbon”)

  1. How do I get my documents authenticated?

Here is the procedure for authentication services:

Step 1: Fill out an application form (Maximum of 5 documents per application form).

Step 2: Present a valid ID upon submission of the documents to the processing window.

Step 3: Pay appropriate Authentication Fee (Php 100/document – 4 days processing / Php 200/document – 1 day) processing to the Cashier.

Step 4: Bring official receipt and claim the authenticated documents on the indicated release schedule.

For more details, please visit: http://consular.dfa.gov.ph/authentication

  1. Does authentication need an appointment?

No appointment is needed for authentication services.

  1. Where can I submit documents for authentication? / Are authentication services available on Saturdays?

Authentication services are available only at the following Consular Offices:

  • DFA Aseana
  • DFA NCR-Northeast (Ali Mall)
  • DFA NCR-East (SM Megamall)
  • DFA NCR-West (SM Manila)
  • DFA NCR-South (Metro Gaisano Alabang) and
  • DFA San Fernando, Pampanga

Yes, authentication services are available from Monday to Saturday.  But authenticated documents are released only from Monday to Friday.

DFA Aseana does not have authentication services on Saturday.

  1. Can I send a representative to have my documents authenticated for me? What are the requirements?

Applicants must file/claim their documents personally.  If you are unable to do so, you may send your authorized representative who may file/claim documents on your behalf.  Your authorized representative must present a Special Power of Attorney, a photocopy of the applicant’s valid ID bearing his/her signature and the representative’s own valid ID bearing his/her signature and one photocopy.

For more information, please visit: http://consular.dfa.gov.ph/requirements-for-authorized-representative

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Aug 07

Who can be accommodated at the DFA’s courtesy lanes?

What is the Passport on Wheels?

How does the new ePayment system of the DFA work?

Can fixers really help me with my appointment with the DFA?

Get your answers here.

Passport Courtesy Lane

  1. There are no available slots for a passport appointment. Can I walk in instead?

The following can avail of the Courtesy Lane Facility without the need of an online appointment:

  1. Senior Citizens (60 years and over) with proof of age:
  • A senior citizen is allowed one companion.
  • The companion of the senior citizen must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, and children-in-law of the senior citizen and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the senior citizen to be able to avail of the courtesy lane facility.
  1. People with Disabilities (PWDs) with proof of disability.
  • PWD is allowed one (1) companion.
  • The companion of the PWD must be an immediate family member, i.e. spouse, siblings, adult children, adult grandchildren, parents-in-law, and children-in-law of the PWD and must show proof of relationship.
  • If the companion is not an immediate family member, the companion has to show proof of travel arrangements (e.g. confirmed plane or hotel booking) with the PWD to be able to avail of the courtesy lane facility.
  1. Solo parent with valid solo parent card, and his/her minor children
  2. Minors seven (7) years old and below and his/her parents and minor siblings.
  3. Pregnant women
  • If pregnancy is not visible, the applicant must be present medical certificate/records.
  1. Overseas Filipino Workers (Land and Sea-based) with valid proof of status, such as:
  • Valid iDOLE card
  • Valid Employment contract
  • Valid work visa
  • Seaman’s book stamped at international border less than 365 days from the date of application.
  • Senior citizens, PWDs, solo parents, and their minor children, pregnant women, and OFWs have the option to choose from regular or expedited processing of their passport application.
  • The companions of the senior citizens and PWDs, minors seven (7) years old and below, their parents and minor siblings are to be assessed expedited processing fee because they are not entitled to use the courtesy lane; they are accommodated for their convenience.
  • All applications made on Saturdays – whether those entitled to use the Courtesy Lane or those accommodated for their convenience – shall be assessed expedited processing fees based on the relevant provision of the Passport Act.
  1. Is there a cut-off time/quota in the courtesy lane?

To the extent possible, we accommodate all applicants who are entitled to use the courtesy lane.  Consular Offices, however, may set limits depending on the number of applicants and the capacity of the Consular Office for the day.

  1. Can government employees avail of the courtesy lane?

Government employees may be accommodated in the courtesy lane at the DFA Consular Office in Aseana upon request and depending on the number of applicants and their capacity for the day.

 

Passport On Wheels

When will we have the Passport on Wheels in our local government unit, school, company, or organization?

Regarding the schedule of Passport on Wheels, kindly refer to your local government unit, school, company, or organization.

You may ask your local government unit, school, company, or organization to send a formal request to avail of the Passport On Wheels services.

 

Passport ePayment

  1. How do I pay through ePayment?

ePayment can be done in four easy steps:

  1. Visit http://passport.gov.ph and schedule your appointment.
  2. Pay your passport processing fee at any of our authorized Payment Centers.
  3. Print out the confirmed appointment packet that will be emailed to you after you have paid your passport processing fee.
  4. Personally show up at the DFA consular office on the date and time indicated in your appointment, bringing with you a printed copy of your confirmed passport appointment packet.

For more information on ePayment, please visit http://dfa.gov.ph/dfa-news/statements-and-advisoriesupdate/16832-basic-information-on-the-dfa-epayment-portal

  1. The payment facility did not accept my ePayment. Why is that?

Your ePayment may not have been accepted for any of the following reasons:

  • Your ePayment reference number was expired or erroneous.
  • Your payment facility of choice is not an accredited partner of the DFA.
  • Your appointment was not successfully completed.

You will have to secure another appointment.

Passport Claiming and Delivery

  1. When can I claim my passport?

Please refer to your passport stub/receipt for your passport’s release date.

  1. What do I do if the courier has not delivered my passport on the release date?

Please refer to the tracking number on your courier claim stub.

  1. May I pick-up my passport on a Saturday?

Yes, all mall-based Consular Offices allow for passport release during Saturdays.  DFA Aseana does not release passports on Saturdays.

 

Passport Fixers

Is obtaining an appointment from fixers and passport appointment assistance services illegal?

Yes, it is a violation of the law.  Violators will be prosecuted and barred from applying for a passport.  Appointments not made through http://passport.gov.ph are not legitimate appointments.

Isn’t it nice to be able to get all your answers in one place?  If this article helped you, please share it with your friends and family too!

Tomorrow we will feature the answers on other passport-related inquiries such as typographical errors on your passport, what does a “mutilated passport” mean, and the authentication of documents or getting a “red ribbon” from the DFA.

Visit us again tomorrow!

Source: www.dfa.gov.ph

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Aug 06

If you are still wondering when you can possibly land an appointment slot to get your passport renewed, or are clueless about getting a document authenticated by the DFA, then you can consider this article as heaven-sent.  All the answers to our questions about passports are in here – straight from the DFA.

Read on!

(The Passport and Red Ribbon FAQs were first published on the DFA website in June 2018.)

Passport Appointment

  1. When will slots be opened? Why are there no available appointment slots?

Appointment slots for July to September 2018 are still available.  If you do not see available online appointment slots, it does not necessarily mean that they have been completely taken up.

Please CLICK REFRESH as online appointments become available from time to time.  Or you can CHECK THE NEXT OPENING as slots for July to September 2018 are made available at 12:00 noon and 9:00 pm, Mondays to Saturdays, except holidays.

  1. How can I set an appointment? / Can I set my appointment here at the DFA Facebook page? / Do I still need to set an appointment for renewal?

You need to set an online appointment at http://www.passport.gov.ph.

Appointment cannot be made on Facebook or any other platform.

All appointments are free.  Appointments not made through http://passport.gov.ph are not legitimate appointments.

  1. I made a mistake in filling out my application form. Will this affect my application? Will my appointment be cancelled?

The application form may be corrected based on your documents on the day of your appointment.  Please tell the passport processor about it.

Please be reminded that any incorrect information that is inputted in the application form may result in delay in your application.  Any misrepresentation on your part may be considered grounds for refusal or cancellation of your appointment.

  1. My passport will expire on (date). Can I renew it now?

Passports must be valid for at least 6 months from date of departure.  We suggest that you renew your passport 10 months before the date of expiration.

  1. I lost my passport, what should I do?

An appointment is necessary for ALL lost passports and applicants will need to submit documents required of first time applicants.

In case of lost or stolen VALID passport, you will be required further to submit a Police Report and Affidavit of Loss.  There will be a 15-day clearing period prior to the processing of application for the replacement of a lost valid passport.

In case of lost EXPIRED passport, you will be required further to submit an Affidavit of Loss; a Police Report is no longer necessary.

  1. How much is the passport processing fee? How long will the processing take?

Passport processing fees for both new applications and renewal are as follows:

Regular Processing – P 950.00

Expedited Processing – P 1,200.00

Penalty for Lost and Mutilated Passports – P 350.00

For applications made at Consular Offices in Metro Manila, processing and releasing of passport take 15 working days for regular processing and 7 working days for expedited processing.

For areas outside Metro Manila, processing and releasing of passports take 20 working days for regular processing and 10 working days for expedited processing.

For all Philippine Foreign Service Posts, processing and releasing of passports take around 4-6 weeks.  The above timetables do not include courier delivery.

  1. Where can I find my appointment code?

The appointment code would be sent to the email you used in the application form.

Please also check for the appointment code in the spam folder or trash folder in your email as your email provider may direct it to these folders.  If you have not received it, you may contact the Appointment Hotline for assistance (02) 234-3488.

  1. Can I reschedule my appointment? How do I reschedule my appointment?

Yes, you can reschedule your confirmed appointment by clicking the reschedule button.

Please note that:

  • You can only reschedule weekday appointment to another weekday;
  • You can only reschedule once; and
  • Rescheduling is subject to availability of appointment slots.
  1. Can I come late to my appointment?

No.  Please be at the site no more than 30 minutes before your scheduled appointment.

  1. What will happen to my passport appointment if for any reason the date was declared a non-working day?

DFA will reschedule your appointment and will issue an advisory for the purpose.

  1. Can I cancel my appointment?

Yes, you may cancel your appointment by clicking https://www.passport.gov.ph/appointment/view

Please be reminded that by cancelling your appointment you forfeit your payment.

  1. If I have an important/urgent travel, may I be accommodated at the courtesy lane?

Yes, but subject to the evaluation by the consular officer of the proof of the importance/urgency of your travel.

Passport Requirements

  1. What are the requirements for new applications? / What are the requirements for passport renewal?

You may refer to these links for the requirements:

For Adult New Applicants: https://www.passport.gov.ph/requirements/new-application-adult

For Adult Renewal: https://www.passport.gov.ph/requirements/passport-renewal-adult

For Minor New Applicants: https://www.passport.gov.ph/requirements/newapplication-minor

For Minor Renewal: https://www.passport.gov.ph/requirements/passport-renewal-minor

  1. Will my Postal ID, TIN ID, or PhilHealth ID be accepted in applying for a passport?

The Postal ID, TIN ID, and PhilHealth ID are not accepted as valid IDs for passport application purposes.

Here is the link for the accepted government-issued IDs: https://www.dfa.gov.ph/100-passport-information/141-list-of-acceptable-ids-at-least-1-of-the-following

  1. I am currently abroad, can my mom/representative accompany my minor child for his / her passport application?

Yes, a representative may accompany a minor child in applying for a passport.

For the requirements needed for children not accompanied by parents during the application process, please visit: https://www.passport.gov.ph/requirements/new-application-minor

  1. Can I apply for a passport even though there are mistakes/missing entries in my birth certificate?

By law, the entries in the birth certificate should be followed.  If there is a mistake or missing entry in the birth certificate, the mistake should be corrected and the missing entry supplied prior to applying for a passport.

Please refer to https://psa.gov.ph/civilregistration/problems-and-solutions for the requirements and procedure.

  1. Is NSO still accepted? Should I get a PSA copy?

Yes, NSO copies of certificates are still accepted.

  1. Is NBI Clearance required for passport application?

NBI Clearance is only a supporting document for certain cases.  Please refer to this link for the requirements: https://consular.dfa.gov.ph/passport.

  1. Will my IDs with my maiden name be accepted?

Yes, you may still use your IDs with your maiden name in applying for a passport, as long as you present your marriage conract.

  1. What are your operating hours? (depending on consular office)

DFA Aseana

  • 7:30 a.m. – 5:00 a.m. (Monday to Friday)
  • 8:00 a.m. – 4:00 a.m. (Saturday)

Mall-based Cos

  • Generally open from 10:00 a.m. to 6:00 p.m. (Monday to Saturday)

Cos Tuguegarao and Zamboanga

  • 8:00 a.m. to 5:00 p.m. (Monday to Friday)

Tomorrow, we will feature all the answers for Passport On Wheels and Red Ribbon Authentication at the DFA.

Source: www.dfa.gov.ph

 

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