Have you tried checking the total number of contributions in your Pag-IBIG account and realized that maybe some of it are not reflected in your account? You might need to have your contributions consolidated.
What does record consolidation mean in Pag-IBIG?
Record Consolidation means that Pag-IBIG will integrate your contributions from different sources (example from previous employments) into one whole record. This helps in the proper and accurate computation of your total dividends and withdrawable savings amount in the future (whether upon retirement or when you reach the allowable number of contributions for savings withdrawal).
Having said that, other reasons a Pag-IBIG member may need to have his or her records consolidated include:
- Planning to get a housing loan or a personal loan
- Discrepancies in their personal information such as name, birthdate, date of employment, and the like.
How do I consolidate my Pag-IBIG records and contributions?
You can have your records consolidated through online application or by going to a Pag-IBIG branch and personally submitting your request.
- Download and print a Request for Consolidation/Merging of Member’s Records form.
- Fill-out the form and affix your signature at the bottom.
- Scan two valid IDs and save in PDF or JPEG format. Acceptable IDs are:
- Driver’s License
- Professional Regulation Commission ID
- NBI Clearance
- Police Clearance
- Postal ID
- Voter’s ID
- Barangay Certification or Barangay ID or similar documents bearing picture of the member
- GSIS e-Card
- SSS card
- Senior Citizen ID
- OWWA ID
- OFW ID
- Seaman’s Book
- Alien Certification of Registration/Immigrant Certificate of Registration
- Government Office and GOCC ID (Pag-IBIG Loyalty Card, AFD ID)
- Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
- DSWD Certification
- IBP ID
- Company-issued ID by private entities.
- On the email’s subject heading, indicate your Pag-IBIG number and service type request.
- Send your duly accomplished form along with the scanned copies of your IDs to firstname.lastname@example.org.
You basically prepare all the above-mentioned requirements and bring these to the nearest Pag-IBIG Fund branch. I do not think there is an appointment system at Pag-IBIG so you just simply advise the guard on duty of your purpose and he should be able to direct you to the right queue.
When an evaluator is available to speak to you, hand him your documents and prepare to enumerate your previous jobs and the years you were employed in those companies.
The evaluator will then check your documents and provide you with an Acknowledgment Receipt. Keep your receipt and your reference number.
You should receive a confirmatory email within 17 days. If after 17 days and you do not hear from Pag-IBIG, you can make a follow-up by calling their hotline or by sending an email. Their hotline number is: 02-8724-4244. Use your reference number when making a follow up for easier tracking of your request.