DFA Consular Affairs Office Holds 2nd General Assembly on Public Service Excellence

Bonjour. Mabuhay.

I found this bit of news in the net and was left wondering if the ideals of public service are indeed being met.
I want to hear you opinions on this fellow Kababayans. 🙂
Read on:

Foreign Affairs Undersecretary for Administration Rafael E. Seguis exhorted the personnel of the Office of Consular Affairs (OCA) to continue to reach beyond their grasps in the delivery of consular services and work together in the fulfillment of the goals of the Department of Foreign Affairs (DFA).

He said this during the 2nd OCA General Assembly held last October 21 at the DFA-OCA building in Aseana Business Park in Paranaque City.

The assembly was entitled “Public Service Excellence in OCA.”

“As the public face of the Department, OCA has exemplified the DFA’s unwavering commitment to serving the Filipino people by remaining steadfast in its operations even in the face of technical difficulties, typhoons and other calamities,” Undersecretary Seguis said.

“Now that we have achieved the goals set out by Secretary Albert del Rosario, we must use this momentum and think of creative ways to further improve the services that we extend to the public, not just in the issuance of passports, but also in the other equally-important aspects of consular work,” he added.

Foreign Affairs Assistant Secretary for Consular Affairs Jaime Victor B. Ledda echoed Undersecretary Seguis’s statements and commended OCA personnel for their tireless efforts in providing efficient and quality services to the public. He also presented an update on the Department’s administrative regulations, including OCA’s compliance with norms of conduct, duties of public officers and employees, and office decorum.

A highlight of the General Assembly was the traditional open forum with Assistant Secretary Ledda, where OCA personnel raised questions on their welfare to the head of their office.

As some of the questions involved administrative and fiscal matters, Assistant Secretary Ledda, Foreign Affairs Assistant Secretary Personnel and Administrative Services Melita Sta. Maria Thomeczek and Foreign Affairs Assistant Secretary for Fiscal Management Millicent Cruz-Paredes took turns in clarifying the issues raised by the various offices of OCA.

The 2nd General Assembly concluded with a presentation on financial literacy and benefits for DFA employees by Mr. Danny Paragas of PhilCare.

Almost 400 consular personnel attended the event, held as a team-building exercise for the benefit of employees seen as vital stakeholders in the current and future operations of OCA.

Also present during the general assembly were Office of the Undersecretary for Administration (OUA) Senior Special Assistant Maria Rowena Mendoza Sanchez, Chief of Staff Blesila C. Cabrera, OUA Special Assistant Elmer Cato, and Office of Personnel and Administrative Services Principal Assistant Anna Marie Santos.http://www.isria.com/pages/25_October_2011_135.php

Published by MasterCitizen

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