The Department of Foreign Affairs (DFA) came up with a system that will determine the status of passport application online.
Passport applicants need not go or make a follow up call to the DFA office of the Consular Affairs to know the exact date of the release of their passports.
Clicking the icon will lead to an online form that requires the following basic information: Full name (first, middle, last), date of birth, cell phone number and e-mail address, date of filing, date of release, amount paid, and pick-up or courier service (name of courier).
After typing and encoding the information required, applicants will receive a response to their PTS queries through text message or SMS (short messaging system), or an e-mail within two working days upon receipt of such online request.
The DFA processes and releases an average of 10,000 to 12,000 passports daily.
The DFA admitted earlier that there had been a slowdown in the processing of the travel document due to the unprecedented surge of applications this summer.
It also said that it is experiencing “technical concerns” that further impedes processing.
The DFA appealed to the public’s understanding as it is exerting all efforts to resolve the problem, noting that it is “committed to respond to the consular needs of all Filipinos, especially of overseas Filipino workers (OFWs).”
To avoid being inconvenienced by the prolong passport processing, the DFA advised the public to file their passport applications at least 12 weeks before their intended date of travel.(DFA/RJB/SDL-PIA NCR)