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I would say NSO HELPLINE is helpful in saving your time from going to one of their offices. On the other hand, it would be more helpful if they implement a toll free hotline especially for those people calling from different provinces. Not everybody can afford to buy a load for their cellphones good enough to make that call when you have to stay on the phone for atleast 10 to 15 mins to answer some questions… But overall, it’s helpful and the delivery is fast…🙂
Thanks for the feedback Cristina🙂. I think your point on the toll free phone is right. But I saw that they have a chat service online, maybe that is the answer to the toll free number. Don’t know how well the chat works though. Haven’t tried it yet.
I live in Sulu and have tried this service. Not through phone but through their chat service. I guess that’s their way of going around the “toll-free hotline” number. It’s very easy to apply through their chat service. It only took me 15 minutes and I’m done. This is their website, by the way, http://www.birthcertificates.com.ph
They really live-up to their 2-3 days delivery tag line. Two thumbs up to NSO Helpline!🙂
I’m very happy that there is more convenient way to process my birth certificate. It saves time and energy. Thanks NSO HELPLINE.
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