In a move to constantly upgrade its efficient service to the public, the Office of Consular Affairs (OCA) of the Department of Foreign Affairs (DFA) has relocated to a state-of-the-art building located at the corner of Bradco Ave. and Macapagal Blvd. in Aseana Business Park, Paranaque City, just a few minutes away from the Mall of Asia. Equipped with fiber-optic lines, CCTV cameras and other high-tech communications infrastructure, the new OCA-DFA building is poised to set the new standard in government offices, providing the public with fast, efficient, and comfortable service.
In the new location all applications for electronic passports (ePassports) will only be accepted and processed via the appointment system. Applicants may set an appointment by going online through its dedicated website www.passport.com.ph or by calling the DFA Appointment Hotline 737-1000. The new system aims to bring the passport processing service at par with world class consular services. The new appointment system is available for free. The system is designed to help eliminate long queues formed with the old walk-in system, as the applicants would be pre-processed using information given via hotline or online.